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Nov 07, 2019 A macOS MDM Primer. What’s Possible? Last updated November 7, 2019. Outlook search not working for mac mojave. While Apple’s MDM protocol has supported iOS for some time, macOS support is slightly newer and offers a modified set of functionality. This article provides a general overview of some of the capabilities that are available with native Apple MDM on macOS. Jan 08, 2018 The Best Mobile Device Management (MDM) Solutions for 2020. Today's IT admins need to keep track of an ever-growing amount of mobile devices that inhabit their networks.
Maybe you’re an IT administrator who’s familiar with installing apps on iPads, but finds that delivering applications to Mac computers is a challenge – since the process has its own specificities. Or, maybe you’re a Mac administrator who already knows most of the tips and tricks to make pushing the softwares to macOS devices a breeze.
In either cases – whether you’re just starting out or you’re a Mac-heavy user – this article will assist you in streamlining your process of installing applications to macOS devices in bulk. As a provider of a mobile device management (MDM) solution for macOS devices, we support several schools and meet the best practices for delivering applications quickly, and efficiently.
There are different methods to remotely install applications to your school's Mac fleet, depending if the application is App Store-hosted or not. If you were to install an application that is App Store-hosted, you are able to use the Apps and Books area in the Apple School Manager portal - or the VPP account if your school didn't migrate it to ASM.
In the case of installing non-App Store applications, you are able to use PKG files or run scripts and custom commands to install the software to the Macs with the support of your MDM solution. Check out our tips below on understanding what each of these methods offers, and what you can do to keep up with the demands of your school.
How to install apps on Macs using Apps and Books (VPP)
Most of the best practices of installing applications using Apps and Books (VPP) on Mac devices are similar to those we use with iPads. First, remember to check the amount of content licenses. The number of licenses should be sufficient for the number of recipients (users or devices); otherwise, the install command will fail.
Heads up: if you didn't migrate to the Apps and Books within the Apple School Manager, check out the steps to migrate from the legacy VPP token
In the sequence, take a look at how you will be assigning the content licenses: device-based or user-based. The best way of assignment will depend on your school's scenario, as well as the deployment model.
One asset to consider is device-based install of apps, which was released with the OS X El Capitan (version 10.11). This method made it possible to remotely install applications assigned to the device serial number – and not to the Apple ID connected to the device.
For Macs laboratories, we highly recommend for you to distribute the app licenses using the device-based assignment, because one single device will be used by more than one user, either student or teacher.
Important note: In order to remotely install apps without any user interaction, please be sure your Macs are updated to OS X El Capitan (version 10.11) or later.
How to distribute packages (PKG files) to install apps to Macs
Another method for installing applications to macOS devices is by distributing PKG files. This type of file works like a package of compressed installer files used to install a software program, and the PKG file is one of the most common extensions used for installing software on Mac OS X.
Deploying PKGs works with MDM solutions as well. The basic workflow when using this method is creating the PKG file using one Mac computer, hosting this file in some cloud host service and installing it remotely using the mobile device management software solution.
If you’re using our MDM solution for schools, Mosyle Manager, we’ve designed the Install PKG tab, where you are able to get instructions to generate a valid PKG file and also create the management profile that will be sent to the Mac devices.
You will need to install the application in one Mac enrolled in the MDM solution to generate the PKG file. You are able to do it within Mosyle Manager, selecting the Mac in which the software is downloaded. Some software providers list .PKG files available to download on their websites.
After creating the PKGs, you need to host the file on a public link with SSL/HTTPS (which is recommended due to security) or internally/publicly. If you are using our MDM for Education, complete the process by entering the public URL where the PKG is hosted, and check if the PKG file also contains an OS update.
Now that you have added the PKG to Mosyle Manager, you are able to create the Install PKG management profile that will be sent and applied to the Mac devices.
How to run scripts and custom commands to install apps to your Mac fleet
Most of the schools run scripts and custom commands as the method to deliver large non-App Store applications -- such as Adobe's software and Microsoft Office -- into Mac computers. By using this method, you should use a bash/terminal script to install the application to the desired Mac computers. This script is usually provided by the software developer within its documentation.
Mosyle Manager MDM provides you with a feature to run scripts and custom commands to Mac computers easily. Within the Management area, navigate to Custom Commands and create a new management profile. You need to copy and paste the code and set up the profile’s configuration.
And remember: be careful when entering and applying custom codes and commands. We highly recommend you run a small pilot with some Mac devices before proceeding with the app deployment. Cnet onyx for mac yosemite 2017.
Keep in mind the details for the management profile only show information once the process is done. In the meantime, you could use a command such as “ls -lh” to list items inside the /tmp directory where the files are being downloaded to see how much data has downloaded to have an idea of the progress.
Important note: make sure to push any license information to the macOS devices so users can access and use the applications.
Which method should my school use?
Obviously, each method of installing apps to Macs has its own benefits, but we usually recommend ASM's Apps and Books for schools. The best thing about it is that you have all the information about purchases and content licenses in the same platform as users data and device information. It’s the simpler and easier way to deliver applications using the device-based method.
If you need to install applications that are non-App Store hosted, be sure to follow the steps for pushing PKGs or running scripts. Our Customer Success Team provides our customers with personalized support, helping you to deploy your Macs in the easiest way with the methods that better fits your needs.
Do you have any best practices for installing applications in educational environments? Share them with us in the comments, or tweet us!
Last updated June 29, 2020
This article will be continually updated as Apple releases additional information and further clarification of upcoming functionality.
The Apple Worldwide Developer Conference (WWDC) started this week, and Apple has made public the changes coming in both the latest release of iOS 14 and macOS 11 (named “Big Sur”). We will be updating this page as additional information and clarifications are provided by Apple.
True App “Management” for macOS
Current app management in macOS is a far cry from the experience in iOS. For instance, an app can be installed via MDM in macOS today, however there is no mechanism for marking that app as managed or for uninstalling it. Apple indicates that, as of macOS 11, the app management experience will be much more similar to what it is in iOS today.
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Apple also indicates that macOS apps can also now include configurations, much as iOS apps can include managed application configurations.
Lights Out Management for Mac Pro
macOS 11 will include a plethora of information and control MDM commands for managing lights-out devices (LOM). Presumably, Apple will include LOM functionality embedded in the hardware of new Mac Pro computers, allowing administrators to initiate remote power-on, restarts, and other out-of-band management activities.
To use LOM, administrators will need to deploy a dedicated macOS machine local to the Mac Pros that are to be managed. LOM will then be available for the Mac Pros via MDM.
Automated Enrollment Improvements
tvOS has supported a feature called auto-advance for some time now. This feature allows an admin to set up an Apple TV without having to click through the Setup Assistant screens. Best car for el capitan 200 miles. To start this process, the Apple TV is connected to ethernet so that setup may be orchestrated by Apple Configurator running on a computer on the same network.
As of 11.0, macOS will support this setup mode, or something similar, allowing a computer to transition from unboxing and power-on to the sign in screen with no additional interaction. This will work in tandem with Automated Device Enrollment (formerly Device Enrollment Program, or “DEP”), will require an ethernet connection, and appears to not utilize Apple Configurator.
Additionally:
- Administrators can choose whether the user account created at device setup enrolls in the MDM user-channel or just the MDM device-channel
- More setup assistant screens are now skippable
UAMDM And Supervision Consolidation
Previously, UAMDM and Supervision were separate concepts in macOS. Starting with macOS 11, UAMDM devices will now provide the same MDM functionality as supervised devices. For example, the following will become available for UAMDM:
- Activation lock bypass
- Bootstrap tokens
- Scheduled software updates
- Installation of profiles that require supervision
Furthermore, it appears that Apple is consolidating the terminology of enrollment states to simply organization-owned and user-owned. UAMDM/Supervised devices, and as a result, devices enrolled with Automated Enrollment (DEP) will be considered organization-owned. User-enrolled devices will be user-owned.
Managed OS Updates
Big Sur will add the ability for an MDM administrator to force macOS updates, including the reboot process. As is the case with iOS, macOS will also support OS update deferrals by up to 90 days.
Previously, a custom software update catalog URL could be set by the MDM admin. Admins who wished to control OS update availability and/or provide a local software update cache server would often use this feature to point devices to a local Reposado server.
Setup Assistant Skip Screens for Upgrades, Too
Apple Business Manager (ABM) and Apple School Manager (ASM) have long supported skipping setup assistant screens during device enrollment. Moving forward, MDM administrators will be able to configure screens to skip during OS upgrades as well.
Non-Removable iOS Apps
Previously, administrators could prevent users from removing any of their iOS apps on Supervised devices. Now, administrators can granularly select apps that are non-removable.
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Content Caching Metrics via MDM
Content caching allows the “sharing” of downloads from Apple (whether they are apps, books, or OS updates) between devices on the same network. This effectively reduces the amount of internet bandwidth consumed for a site and also speeds up the delivery of already-cached downloads to devices.
In the upcoming release, the MDM protocol has been expanded to provide content caching metrics so that admins can determine how well content caching is being utilized by their enrolled devices.
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Time Zone Awareness
The latest iOS and macOS releases will support setting the time zone via MDM, as well as retrieving the set value on a device.
Device Information
Devices will begin providing the number of resident users on a device. This relates to Shared iPad functionality.
Encrypted DNS Settings
Administrators can enhance the privacy and security of their users by encrypting DNS traffic between devices and DNS servers. Previously, a VPN connection was required to “wrap” DNS traffic in an encrypted channel.
Profile Changes
VPN-tied Profiles
Apple has added the ability to associate a number of different profile-specific payload types to VPN profiles, causing the OS to send traffic over a VPN connection when interacting with these services.
The new profiles to support this functionality are:
- CalDAV
- CardDAV
- Exchange ActiveSync
- Google Account
- LDAP
- Subscribed Calendar
Restrictions
Two functionalities have been added to the restrictions payload. They are:
- The ability to force delayed app software updates, and
- allow/disallow App Clips
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Notifications
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Notification configurations may now optionally specify a preview type.
SSO Kerberos Additions
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The Single Sign On Kerberos extension has new configuration options. Namely, the ability to have a custom username label, define a “help” text string, configure the credentials cache and replication time, among other options.
Deprecated: Media Management Controls
The ability to manage media controls, such as eject, mount, and unmount has been deprecated and will no longer function in future macOS versions (presumably beyond 11.0).